Bold ideas, diverse perspectives, and the determination to fuel our success are what set us apart. Therefore, we are seeking an IT Oil Sands Solutions Analyst to join our growing team in Calgary, Alberta . This dynamic role will be instrumental in bridging the gap between site operations and central IT services, serving as the primary liaison for the Oil Sands business unit to ensure high-performance IT delivery, operational safety, and the seamless integration of innovative digital technologies in a high-pressure industrial environment. Benefits The opportunities are limitless when you join our team. Our employees are encouraged to drive their development, enhancing their career through experiences, exposure, and education. A mentoring program, on-demand e-Learning courses, and formal training opportunities are all ways in which CNOOC International supports your career growth. We encourage and promote work-life balance by allowing you to participate in our Compressed Work Schedule (CWS) that will give you two Fridays off per month and flexible work hours. In exchange for your dedicated work is a total rewards package that not only recognizes your contribution, but also provides for your family. We offer competitive Company-paid benefits that support your mental, physical and financial well-being, including an annual Wellness Account, a generous paramedical allowance, and access to a team of Virtual Health Care professionals to guide you to the right medical resource. Save for your future by participating in our Pension plan and join our Savings Plan with Company-matching. We encourage you to further step up for your community by giving you two paid volunteer days, volunteer rewards and sports grants to support causes you are passionate about. Your Background Minimum 7 years of IT support and project experience. Proven experience in IT service and project delivery, with a focus on end user success. Excellent interpersonal and communication skills, with the ability to engage effectively with technical and non-technical stakeholders, including site operations personnel and senior leadership. Demonstrated ability to prioritize in a fast-paced, high-pressure environment while maintaining focus on safety and operational continuity. Willingness to work on-site in an industrial oil & gas facility environment (including adherence to site safety protocols, PPE requirements, and potential shift or on-call expectations). Valid driver's license and ability to travel. Proven experience in Project management, contract management, and Software/Hardware Asset management. Your Role with Our Team Serve as the primary escalation point and coordinator for all site-related IT incidents and service requests, ensuring timely resolution in line with SLAs and operational priorities. Act as the first point of contact for business units and site leadership on IT needs — capturing requirements, performing initial scoping, and facilitating engagement with central IT teams for new initiatives. Champion the alignment of IT processes with operational needs, promoting standardization, documentation, and knowledge sharing at the site level. Monitor site-specific IT performance metrics, incidents, and trends; proactively elevate systemic issues for root-cause analysis and resolution. Collaborate with on-site operations, maintenance, and functional teams to understand business priorities and ensure IT services enable safe, reliable, and efficient field operations. Coordinate with third-party vendors and managed service providers to deliver high-quality on-site support while maintaining compliance with company standards and contracts. Support IT asset management, inventory tracking, and compliance activities to ensure hardware, software, and critical equipment are properly maintained and available. Participate in change management for site-impacting IT changes, including risk assessment and stakeholder communication. Promote IT awareness, deliver user training, and drive adoption of modern workplace tools and security best practices among site personnel. Contribute to business continuity and disaster recovery planning with a focus on site-specific requirements. Support the development and execution of the IT Oil Sands OPEX and CAPEX budgets. Collaborate with the Intelligent Oil Sands & IT Modern Workplace teams to deliver innovation and technology improvements to the Oil Sands business. Closing Statement All positions require background checks which could include: #J-18808-Ljbffr