The Private Cloud SRE L3 position sits within Client Enterprise Computing organization. This role supports cloud and container-based infrastructure in a high-availability, globally distributed environment. As a member of the global L3 team, you will provide advanced technical support, participate in on-call rotations, and collaborate with engineering teams on performance, testing, and automation. Key Responsibilities : Provide L3 support for Client private cloud infrastructure and participate in on-call rotation. Collaborate with internal engineering teams to test and validate software releases, upgrades, and infrastructure changes. Drive process improvements including automation, scripting, documentation, and incident management. Assist in the development of capacity planning, performance monitoring, and alerting solutions. Coordinate closely with L2 teams and global L3 peers to ensure consistent support across regions. Champion operational excellence through robust change, incident, and problem management practices. Required Qualifications: 5–7 years of relevant experience in systems or infrastructure roles. 3–5 years of hands-on experience with Linux systems in enterprise environments. Strong understanding of server infrastructure, virtualization, and cloud computing architectures. Proven experience with Kubernetes and Docker in a production setting. Solid grasp of internet and networking protocols (TCP/IP, HTTP/S) and security protocols (SSL/TLS, Kerberos). Strong scripting skills (e.g., Python preferred) for automation and tooling. Experience with Agile development and DevOps/SRE methodologies. Excellent communication skills and the ability to work effectively with diverse teams and stakeholders. Preferred / Nice-to-Have Skills: Experience with cloud-native monitoring tools (e.g., Prometheus, Grafana, ELK stack). Hands-on experience in enterprise-scale hosting environments. Familiarity with high-availability system design and disaster recovery strategies. Knowledge of monitoring architecture, including deployment of agents, custom dashboards, and alerting logic. Prior work experience in regulated environments (e.g., financial services) is a plus. Soft Skills: Strong problem-solving and incident management capabilities. Ability to manage multiple high-pressure issues simultaneously. Highly organized with attention to detail and a proactive attitude toward continuous improvement. #J-18808-Ljbffr