Become a Customer Service Administrator with Madison Group, playing an essential role in customer satisfaction. This on-site position offers a chance to streamline inquiries and support various teams.In this role, you'll provide crucial administrative assistance to the High-Rise Customer Care team. Your tasks will include managing communication, organizing meetings, and tracking customer interactions. Ideal candidates will be detail-oriented and passionate about enhancing the customer experience while exploring future growth opportunities.Key Responsibilities:• Handle homeowner inquiries via phone, email, and in-person• Keep organized records of service and customer interactions• Order and distribute office supplies within the team• Follow up with homeowners to resolve issues and gather feedback• Collaborate with Customer Care Representatives and ManagersRequirements:• Minimum of 2 years in an administrative capacity• Professional approach with a positive customer service demeanor• Excellent multitasking with keen attention to detail• Strong interpersonal communication abilities• Scheduled follow-ups to ensure customer satisfactionBuild your career in a supportive environment dedicated to outstanding customer service at Madison Group.#J-18808-Ljbffr
Customer Service Administrator At Madison Group
MADISON GROUP OF COMPANIES
toronto, toronto
Published 18 days ago
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