About the job RQ09461 - Int. Solution Architect - CRM RQ09461 - Int. Solution Architect - CRMContract 7+ monthsSecurity Level: CRJMC + Credit CheckScope:The Office of the Public Guardian and Trustee (OPGT) requires a solution architect - CRM to provide technical leadership for the data migration into Dynamics 365 Customer Engagement (CE) and Finance and Operations (F&O).As a technical leader in the data migration and reporting team, you will provide expert guidance into all aspects of the data migration from legacy solutions into Dynamics 365 CE and F&O, full and delta load design and implementation and ensure a quality data migration.Other responsibilities include:Lead the development, implementation and management of D365 CE and F&O, monitoring of the whole system.Define the interactions between application packages, databases and middleware systems.Deliver customizations by defining and implementing entities, fields, workflows, business rules, forms, and views, ensuring they align with the business processes.Determine how the Dynamics CRM system will integrate with other systems and applications within the organization's technology landscape.Establish security measures to protect sensitive data and ensure proper access control within the CRM system.Optimize the performance of the Dynamics CRM system to ensure smooth operation and responsiveness.Ongoing Support: lead post-migration support, analysis and resolution of data-related issues or questions; help with optimizing data management processes in the new environment.Other duties as assigned.Must-haves:At least 3 years of recent experience as a CRM architect inMicrosoft Dynamics 365 CEandF&Oimplementation, data migration, and solution integrationNice-to-have:Extensive experience withCRMapplications, operating systems, environments, database technologies, programming languages, and communication protocols#J-18808-Ljbffr