At Qohash we look for bold, mission-driven individuals who aren't afraid to take brave action in pursuit of meaningful outcomes. You thrive in fast-paced, evolving environments, demonstrate a strong sense of accountability, and embrace the unknown with curiosity and determination. We value people who are not only technically proficient but also deeply collaborative, customer-centric, and aligned with our core values of accountability, pursuit of excellence, and resilience. If you're energized by creating a safer digital future for all, read on.Our Culture is at Our Core Our 5 core values are more than just words, they are a way of life for us:Pursuit of Excellence— Data security companies that aren’t constantly improving every aspect of what they mean by 'excellent' shouldn't existResilience— Security is a marathon without a finish line. Our customers and employees must have the support they needMission Focus— We are here to protect the world's most sensitive data and create a safer digital future for allAccountability— Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakesEmbracing Conflict— To reach consensus and problem-solve quickly, it's important to communicate honestly and courageously.Who you are You're a technical expert who bridges traditional enterprise architecture with AI-native approaches. You're comfortable with both legacy deployments and emerging AI-driven systems. You're genuinely curious about how AI is reshaping cybersecurity—you experiment, learn, and bring smart automation to customer challenges. You balance technical depth with relationship-building, translating complex solutions into measurable business outcomes.What you will doStrategic technical ownership:Act as the primary technical contact for key accounts, understanding their infrastructure, security challenges, and business objectives across diverse environmentsMulti-environment architecture support:Deploy and optimize Qostodian across traditional infrastructure (network sensors, cloud platforms, enterprise collaboration tools) and AI-integrated architectures (agent fleets, MCP connections, autonomous workflows)AI-accelerated delivery:Leverage AI tools to diagnose issues faster, generate configurations, automate repetitive tasks, and reduce resolution times from days to hoursProactive guidance:Provide technical best practices, anticipate integration challenges, and help customers optimize their security posture as their architectures evolveProfessional stakeholder management:Navigate complex customer environments with polish—reading the room, building trusted relationships across stakeholders with diverse roles, and representing Qohash professionallyCross-functional collaboration:Work with Product and Engineering to resolve complex issues, share customer insights, and influence product directionCustomer success and growth:Conduct business reviews, monitor account health, identify expansion opportunities, and support renewals with measurable value deliveryContinuous learning:Stay current on Qostodian roadmap, DSPM trends, and emerging AI capabilities; help customers adopt AI-accelerated security at their own paceWhat Your Resume Shows Must HavesBilingual in English and French(professional level fluency in both languages)A strong alignment with our core values (high velocity company experience preferred)Autonomous with AI tools and automation—actively using LLMs, automation frameworks, and modern workflows to elevate team capabilities and customer outcomes5+ years of experience as a Technical Account Manager, Solutions Engineer, or Customer Success Engineer supporting complex enterprise SaaS environments3+ years of hands-on experience with cloud platforms (GCP, Azure, AWS, +), IT infrastructure, and security tools in integrated or multi-system environments3+ years of experience in Customer Success, Implementation, and Project Management roles involving autonomous execution and cross-team coordinationDemonstrated ability to manage multiple complex customer relationships simultaneouslyStrong presentation and communication skills across executive and technical audiencesBachelor's degree in a technical field or equivalent practical experienceNice to HavesExperience working in environments with multiple integrated platforms, APIs, or automation frameworksExperience with data security, data governance, compliance, or privacy solutionsFamiliarity with DSPM, DLP, or data classification toolsExperience building TAM programs, premium support offerings, or customer success playbooksCertifications in relevant frameworks/technologies (ITIL, AWS, Azure, security certifications)Experience with automation tools (n8n, HubSpot, ChatGPT, Cursor, Claude, +) and AI productivity or agent-based toolsPreference for candidates based in QuebecWhat's In It For You?Competitive salary rangeEnjoy up to six weeks of paid time off annually—because we value your work-life balanceComprehensive health benefits, including:Life insuranceShort- and long-term disabilityParamedical and telemedicine servicesHealth Spending Account (HSA)Work with cutting-edge AI tools and automation to do your best workJoin a mission-driven team protecting the world's most sensitive dataQohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. Only those candidates selected for the interview will be contacted.#J-18808-Ljbffr