Drive technical excellence as a Technical Support Analyst in a hybrid environment. Leverage your programming skills to troubleshoot complex issues and enhance client deployments effectively.As a part of the technical solutions team, you'll take the lead in managing customer issues and ensuring smooth resolutions. Your expertise in Python and SQL will assist in determining root causes and implementing necessary changes to customer configurations. You’ll also focus on improving operational workflows and creating informative resources to support your team.Key Responsibilities:• Reproduce and manage technical customer issues• Project manage solution resolution for new clients• Determine data issue root causes through coding• Initiate process improvements for operational efficiency• Develop playbooks and dashboards for trackingRequirements:• 3+ years with Python, R, or similar languages• Strong familiarity with SQL, Jira, and Github• Cloud operations experience is valuable• Exceptional troubleshooting and communication skills• Preference for experience in highly regulated environmentsBe at the forefront of merging technology with healthcare through effective support and issue resolution strategies!#J-18808-Ljbffr
Technical Support Analyst In Health Tech
VERILY
southwestern ontario, southwestern ontario
Published 17 days ago
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