Become a Warranty Associate at OpenRoad Mazda in Port Moody, focusing on processing warranty claims and improving customer service satisfaction. This full-time job is perfect for those who excel at organization and detail.In the Warranty Associate role, you will handle warranty claims and payments, ensuring all processes align with OpenRoad’s customer service objectives. Your ability to navigate and rectify claims will directly impact customer retention and dealership satisfaction. Maintain an orderly filing system and keep our service area organized to reflect your work’s professionalism.Key Responsibilities:• Process daily warranty claims and customer invoices• Enhance CSI aligned with OpenRoad's policies• Ensure accurate documentation of claims• Manage warranty filing systems efficiently• Report any safety issues immediatelyRequirements:• Familiarity with customer service principles• Valid British Columbia driver’s license with clean record• Capability to generate reports using computer systems• Effective communication and team skills• Experience in customer service retention practicesDrive customer satisfaction at OpenRoad Mazda by effectively processing warranty claims and enhancing our service experience.#J-18808-Ljbffr
Service Department Warranty Associate Role
OPENROAD AUTO GROUP LIMITED
port moody, port moody
Published 17 days ago
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