Overview We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences. Responsibilities Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives. Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and purposeful decisions. Strategic Vision: Develop and execute a strategic vision to promote a customer-first mentality within the team. Inspire and work through your entire store team to bring this vision to life. Financial Management: Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions. Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion. People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority. Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency. Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures. Qualifications 3-5 years of experience in a retail management role. Preferably as a General Manager. Proven experience with achieving sales and service targets with a customer-centered approach. Ability to lead in a fast-paced environment with strong prioritization, organization, and multi-tasking skills. Excellent communication and interpersonal skills, people are inspired by your communication. Experience in coaching, developing talent, and managing teams. Benefits Associate discount Health and dental benefits Competitive PTO; Personal Days RRSP/DPSP program Performance bonus Learning & Development programs And more... #J-18808-Ljbffr