Become the Senior Manager – Order Desk at Stage Windows & Doors, optimizing the order management cycle in a high-volume manufacturing setting. Lead a dedicated team to improve processes and customer satisfaction.This full-time role emphasizes leadership in managing complicated orders and exceptional customer service. You'll work alongside the Sales Director, ensuring efficient processing and resolution of client requests. The position requires effective mentorship, process optimization, and collaboration across departments to meet customer expectations.Key Responsibilities:• Direct and oversee order desk operations and team performance• Troubleshoot complex orders and customer inquiries• Enhance the order management cycle for accuracy• Standardize processes with SOPs and KPIs• Collaborate with Production, Finance, and Sales teamsRequirements:• Education in Business Administration or similar• At least 7 years of experience in order management• Leadership experience managing teams for 3+ years• Strong problem-solving and analytical skills• Expertise in FeneVision and ERP systemsLead the Order Desk operation, ensuring exceptional service and efficient order processing at Stage Windows & Doors.#J-18808-Ljbffr
Strategic Order Desk Manager Role
STAGE WINDOWS & DOORS
vaughan, vaughan
Published 20 days ago
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