Transform client experiences as a Senior Site Reliability Engineer in batch management. Provide cloud-based solutions for SimCorp Dimension users in a hybrid work model.In this senior role, you will support service delivery by managing incidents and collaborating with global teams. Your responsibilities will include maintaining service standards while leveraging your expertise in cloud platforms and service workflow management. You'll need to effectively utilize your knowledge of financial services software to address client issues and enhance user satisfaction.Key Responsibilities: • Operate with minimal supervision to resolve incidents • Provide timely updates to clients on service status • Work collaboratively for effective problem resolution • Align solutions to SCDaaS service delivery standards • Update knowledge base continually for optimal client supportRequirements: • 3–5 years in a technical site reliability engineering role • Job scheduling and public cloud platform experience • Extensive skills in ITSM and service desk tools • Familiarity with large financial application software • ITIL v3/v4 certification preferredApply your skills to improve the reliability of client services while managing critical operations in the cloud. #J-18808-Ljbffr
Senior Cloud Site Reliability Engineer
SIMCORP
toronto, toronto
Published 27 days ago
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