ABOUT DECIEM We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Through a vertically integrated structure that includes laboratories, manufacturing, retail stores, and brand infrastructure, we support brands such as The Ordinary, NIOD, AVESTAN, and others. We founded on the principle that doing what others don’t can create purpose‑driven products. POSITION OVERVIEW Associate Manager, L&D Operations – a hybrid role based out of the Toronto office. RESPONSIBILITIES Support training needs by assisting with the implementation of learning tools and programs with partners and global affiliates, focusing on customer‑facing functions. Project and task management of all consumer‑facing educational initiatives to deliver high‑impact learning programs for retail and partnerships. Coordinate and participate in the logistics and set‑up of all global‑led trainings. Assist in meetings with key business partners to assess needs and provide insights and recommended next steps. Support and maintain metrics and reporting for all Global Education initiatives. Manage the project management tool (Asana) and calendar to ensure projects run on time and are up to date. Ensure consumer‑facing education materials are organized in shared drives and on the education portal. Maintain the education portal and ELC Academy. Facilitate the end‑to‑end translation process and delivery of translated materials, including submission, review, formatting, and final delivery. Manage purchase orders, vendors, budgets, and payment for projects; support budgets and booking of travel if global education team travel is needed. Contribute to a positive learning environment and represent the key mission and values of DECIEM. SKILLS & QUALIFICATIONS Experience in sales, training, or education preferred. Strong organizational skills with attention to detail. Strong skincare and product knowledge. Strong writing and record‑keeping abilities. Detail‑oriented and passion for precision work. Strong interpersonal and communication skills. COMPENSATION & BENEFITS Base salary: $55,000–$58,000 (may vary based on experience and location). Generous vacation and personal days, including additional time off for volunteering, civic engagement, and personal celebrations. Work from anywhere for 4 weeks per year. Hybrid work model (for applicable roles). Summer Fridays – get off at 1 p.m. all summer long (for applicable roles). Unlimited access to an Employee Assistance Program with mental‑health care and mindfulness programs. Development grants and a LinkedIn Learning membership to support ongoing learning. Generous discount on DECIEM products for you, your family, and friends. EEO STATEMENT DECIEM is an equal‑opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know. #J-18808-Ljbffr