SUMMARY Facility Manager III ensures client facilities are operated and maintained cost‑effectively, safely, and efficiently as per the operating parameters of the Statement of Work and management contract. This role is accountable for the management, financial, and operational performance of a facility or group of facilities within a region. As the primary BGIS representative for day‑to‑day contact with the client and tenants, the Facility Manager III manages a portfolio of properties across Canada for a specific client user base. KEY DUTIES & RESPONSIBILITIES Exemplify Customer Service and Create Memorable Customer Experiences Act as the single point of contact for a portfolio of properties and all facility‑related requests. Manage customer relationships and provide proactive communications. Build strong relationships with end users and serve as a trusted partner with the assigned line of business/client. Create presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first‑class facility. Respond to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties. Coordinate with third parties, internal parties, and client parties to ensure solutions are holistic, timely, cost‑effective and relevant to end‑user needs. Provide a “white glove” service level and experience for a portfolio of properties with a high touch need. Effectively manage escalations with a sense of urgency congruent with client expectations. Develop budgets (O&M, transaction rents, and capital project expenditures) and defend logic to superiors and clients. Using financial reports, perform monthly budget analysis, re‑forecast allocations as necessary. Meet annual targets as per contractual performance indicators. Facilities Management Manages facilities with square footage of 500,000 square feet. Oversee and monitor all work orders, escalations, preventative maintenance activities, incidents, and small projects. Properties typically have single tenants with simple building operations components (e.g., HVAC, life safety). Liaise with client and tenant on day‑to‑day facility management activities. Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and building value. Ensure compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, building code, and health and safety issues by applying knowledge of relevant legislation. Sub‑contracts for services and goods: Prepare tender documents for RFP, tender, and analyze bids. Negotiate best possible terms and prepare contract documents. Approve service contracts up to authority level. Monitor sub‑contractor performance. Prepare strategic analysis of properties considering financial indicators, market analysis, and long‑term project plans. Monitor client service level requests and ensure they are within scope; prepare service level change orders as required. Annual Building Inspection (ABI): Perform annual inspection of all sites and evaluate the condition of all building components. Derive a project plan for future maintenance activities and input into Capital Planning. Tenant Service work: Evaluate tenant requests and recommend cost‑saving or more beneficial alternatives. Performance evaluation. Monitor results of various contract service performance indicators and develop action plan for deviations. Meet all service level performance indicators. People Management Supervise team members, directing activities, establishing goals and objectives, performance evaluation, and communicating vision for operations and maintenance; supervise facility managers. Perform other duties as assigned. KNOWLEDGE & SKILLS REQUIRED Five to ten years’ experience in a property/facility management environment. Excellent communication and relationship management skills. Self‑starter, willing to learn, able to work independently. Excellent business management and development skills. Excellent planning and organizing skills. Knowledge of building standards and requirements. Strong analytical and problem‑solving skills. Superior communication and facilitation skills to advise and influence client. Strong technical knowledge. Ability to multitask and meet strict deadlines under pressure. Ability to work in a high touch environment with high client expectations. LICENCES AND/OR PROFESSIONAL ACCREDITATION Certified Facility Manager through International Facility Management Association (IFMA). Certified Property Manager through Institute of Real Estate Management. Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI). Real Property Administrator through Building Owners and Managers Institute (BOMI). This is a regular, full‑time position with a salary range of $84,493 to $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. EEO STATEMENT BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. JOB INFO Job Identification Posting Date 04/10/2026, 05:52 PM Job Schedule Full time Locations Sudbury, ON, Canada • Thunder Bay, ON, Canada • Sault Ste. Marie, ON, Canada #J-18808-Ljbffr