Quality System Specialist Location: North Bay, ON Salary: 68,000 – 75,000 CAD About the Position: The Quality Systems Specialist is a senior role responsible for advancing the Quality Management System (QMS) and supporting the Environmental Management System (EMS). This position drives high‑level continuous improvement initiatives, leads audit programs, oversees risk and compliance activities, and provides expert guidance to departments. The Specialist ensures alignment with ISO 9001, ISO 14001, and corporate objectives while mentoring less senior quality staff and supporting cross‑functional teams. Duties and Responsibilities Support managers and supervisors in developing and monitoring QMS objectives, KPIs, and continual improvement activities. Support environmental management system improvements as required. Plan, manage, and facilitate internal and external audit schedules and drive resolution of audit findings. Conduct advanced data analysis across processes to drive QMS/EMS initiatives. Lead risk assessments for QMS and EMS; identify top risks and guide action planning. Determine risks and opportunities that affect the business with management and address top risks with corrective actions. Schedule and facilitate regular management reviews to monitor KPI areas. Assist procurement with vendor relationships and vendor audits to ensure alignment with quality and the supplier manual. Work closely with manufacturing engineering on nonconformity and corrective action processes to identify improvement opportunities. Evaluate the PPR database content, review completeness, map trends, and report on improvement opportunities. Monitor high‑severity PPRs and KPIs and assist with communication within the operational environment. Monitor and report on quarantine area to resolve stagnant parts or urgent demand for quarantined parts. Provide senior‑level guidance on developing, auditing, editing, and approving high‑level process workflows, SOPs, quality standards, work instructions, and other supporting documentation. Conduct gap analysis of processes and subsequent controls, providing training to process owners to help teams achieve compliance. Coordinate and, at times, deliver training to employees to improve QMS & EMS awareness and competence. Travel between Ontario sites as required. Qualifications Education Diploma or Degree in Engineering, Manufacturing, Quality or a related discipline. Lean/Six Sigma/Auditor Certificate is an asset. Experience Five (5) + years’ experience in a Quality and/or Manufacturing Engineering role. Demonstrated understanding of fundamental quality principles, systems, methods, customer expectations, supplier relations, training, root‑cause analysis, and improvement systems. Proficient with MS Office Suite; SharePoint, Visio, CAD, and SolidWorks is an asset. Experience implementing or managing ISO 9001:2015 in a manufacturing environment. Knowledge of DFMEA, PFMEA, APQP, and PPAP is an asset. Skills Detail‑oriented and highly organized. Team‑oriented, positive attitude, high aptitude, humble and willingness to learn. Excellent written and verbal communication. Self‑motivated; able to schedule priorities as assigned and work with minimal direct supervision. Well‑developed analytical and critical thinking skills. Creative and innovative with a focus on problem solving. Previous experience within a manufacturing environment. Working Conditions 70% office / 30% factory. Occasional travel between facilities. Planned Training HR Orientation. HSE Orientation. QMS Orientation. Internal Auditor Training. Bona Fide Occupational Requirements Must complete all required training. Must possess a valid driver’s license and clean driver’s abstract. Required to wear PPE on the shop floor at all times. Employment Category Full Time Hours of Work Monday – Friday, 8:00am – 5:00am (Day Shift) About Us Founded in 1973 in Ontario, Canada, MacLean Engineering is the world’s largest Canadian‑based manufacturer of underground mining equipment. While continuing to expand both our product range and global footprint, we remain privately owned and committed to safety, productivity, and enduring quality. Our company delivers mobile equipment solutions for both underground and surface mining, supported by unit‑of‑one manufacturing expertise and a global service network. Our skilled tradespeople work in a safety‑first environment to build high‑quality components and equipment for the underground mining, municipal, environmental, and industrial sectors. Benefits 3 weeks’ vacation annually. Paid overtime after 40 hours worked. Flexible group benefits package (after probationary period). Voluntary DPSP and GRRSP (after probationary period). Annual employee bonus. $250.00 annual safety shoe allowance. EEO Statement Employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third‑party provider, Sterling Backcheck. A clear and satisfactory result is required for all candidates prior to the confirmation of employment. MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005). We will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. #J-18808-Ljbffr