Become a pivotal part of the CMHC team as a Bilingual Senior Analyst in End User Computing Support, available in a hybrid model in Ottawa or Montreal. Focus on providing advanced Level 2 technical support.In this role, you'll support a seamless digital experience by addressing complex technological issues and enhancing productivity across the organization. Be a cornerstone of the Infrastructure and Operations Team, contributing to service improvements and showcasing your technical acumen in a bilingual setting.Key Responsibilities: • Deliver Level 2 support for Windows devices and peripherals • Troubleshoot hardware and software complications • Manage incidents using ITSM tools like ServiceNow • Support smart meeting technologies and collaboration tools • Develop troubleshooting guides and operational documentationRequirements: • Bachelor’s degree in a tech-related field • At least 3 years of experience in end user support • Proficiency with Microsoft 365 and endpoint management • Strong bilingual communication skills • Excellent analytical and technical skillsUtilize your expertise to foster a productive work environment at CMHC while fulfilling their mission for accessible housing solutions. #J-18808-Ljbffr
Bilingual Euc Support Analyst Role
CANADA MORTGAGE AND HOUSING CORPORATION (CMHC) SOCIÉTÉ CANADIENNE D'HYPOTHÈQUES ET DE LOGEMENT(SCHL)
ahuntsic north, ahuntsic north
Published 27 days ago
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