QC, Montreal The world of work is changing. Short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work. At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunity As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, creating and maintaining a community within your centre, handling administrative and support needs to help customers focus on running their business. A typical day at IWG You arrive a few minutes before your centre opens to prepare and ensure everything is ready. Throughout the day you respond to customer requests such as changing Wi‑Fi codes, tracking packages, setting up rooms, and handling invoices. You take coffee breaks as needed. Late in the afternoon you collaborate with the Community Manager to organize next week’s networking event, create e‑invites, print posters, and promote the event to prospects. At the end of the day you ensure the centre is tidy and guests are assisted before heading home. About You We’re looking for someone who can manage multiple tasks while providing excellent customer service. You also need to be: A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience). Happy taking ownership of problems and finding ways to solve them. Positive, enthusiastic, and able to adapt to fast‑changing situations. Experience and confidence using MS Office and basic IT equipment. Legally eligible to work in the country you are applying within and at least 18 years old. What We Offer On top of a competitive total compensation package, you’ll enjoy: Work life balance (no standard nights or weekends). Generous paid time off plans (sick and vacation). 12 paid company holidays per calendar year in addition to your PTO accrual. Competitive RRSP program with a company match. Company‑paid comprehensive health/dental care for all full‑time team members and eligible dependents, including domestic partners. A quarterly bonus plan program, plus an hourly rate of $19.61. A bright and inspiring work environment. Training and development opportunities aligned with career path opportunities. A professional workplace community (business casual attire required). Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at  if you require accommodation at any time during your employment with Regus/Spaces. #J-18808-Ljbffr