About the job Operational Technology Engineer (Tier 1) Company: Marinus Services ULC | Full-Time Position | Halifax, Nova Scotia Based in Halifax, Nova Scotia, Marinus Services ULC navigates the complexities of global trade with precision, offering top-tier technical support services in North America.Role Description This is a full-time on-site role for a Level 1 Technician at Marinus Services ULC. In this role, you will handle initial support calls, addressing common user issues to minimize downtime. Using your listening and problem-solving skills, you’ll perform basic troubleshooting, resolve routine issues, and expedite escalation of complex problems. Additionally, you will provide user training for software installations and peripheral configurations. Your work will ensure smooth operations, enhance user experience, and support business continuity.Qualifications1-2 years of technical support experienceEssential to possess a completed 4-year Bachelor’s degree in a relevant field, such as Computer Science, Electrical, or similarExperience in monitoring operations to foresee and resolve issuesAbility to ensure that IT systems meet company standardsExperience assisting with networking tasks and resolving coworker IT requestsAbility to collaborate effectively with development teams and infrastructure providersProficient in creating SOPs for consistent proceduresTechnical aptitude for computers, internet, and terminal operation systems is an assetKnowledge of Python and SQL is an advantagePrevious supply chain experience is a strong assetPositive attitude, patience, understanding and dedicationMust be legally entitled to work in CanadaPhysical DemandsAbility to work overtime, weekends, holidays, and nights when necessaryAbility to sit for long periodsVerbal and hearing skills to understand English and work safelySome travel requiredAvailability to work a hybrid schedule that includes a professional office environment and, on occasion, remote office settings, when requiredAbility to work in a 7-day week, multi‑shift environmentTeam player and able to adjust if schedule changes with short notice.How to Apply Please submit your resume and a brief cover letter to We look forward to learning how you can contribute to Marinus Services ULC.We thank all applicants for their interest; we will contact you with the next steps after reviewing your application.#J-18808-Ljbffr