We are looking for an engineer to join an already established SRE team for the SAP Business Technology Platform. As a Site Reliability Engineer, you will have the opportunity to operate and support business critical Cloud services. As part of your daily job, you will proactively monitor the service behavior and identify areas for improvement. You will participate in the development of tools for monitoring and troubleshooting cloud services built on latest open source and SAP technologies, following SRE principles. Important Information This is a hybrid role based out of SAP Montreal office, working in‑office with the team 3 days per week. Candidates must be legally entitled to work in Canada at the time of application. This position is not eligible for employer‑sponsored work authorization (e.g., LMIA or other immigration support). Responsibilities Act as technical expert during live site incidents (downtimes of supported services in scope), investigate and solve incidents on a deep technical level. Drive root cause analysis and follow‑up improvements to prevent issues from reoccurring. Perform in‑depth troubleshooting and log analysis to identify and solve complex issues in accordance with internal and external SLAs. Build software‑based solutions to address improvements in service reliability and stability. Enhance infrastructure and platform monitoring by gathering system metrics (four golden signals) and implementing tools for recovery. Integrate and collaborate closely with development teams and work with them on outputs from post‑mortems and product improvements. Learn new technologies and keep up to date with latest development increments. Create and maintain technical documentation. Define, advocate, apply SRE best practices. Participate in the on‑call rotation (follow the sun approach) to react to major incidents. On‑call has a special compensation package. What You Bring Experience with Kubernetes and good understanding of container technologies. 3+ years experience in SRE. Understanding of modern cloud architectures (experience with cloud platforms such as AWS, Azure, GCP is a plus). Scripting skills, CI/CD (ArgoCD, Concourse, GitHub Actions are a plus) – enthusiasm for automation – make the computers do the work for you. Working efficiently in emergency situations. Affinity to quickly analyze and solve problems in a global team setup. Excellent team player, passionate about his/her work, self‑motivated and driven. Excellent communication skills – precise, based on facts. Fluency in English. Preferred Additional Skills and Competencies: Coding experience with Go, Python, Bash CKA/CKAD/CKS certifications Experience with Unix/Linux operating system Experience with modern monitoring, logging, and alerting tools (Grafana, Prometheus, Kibana, Loki, Splunk On‑Call, Dynatrace) Security best practices for application development and operations in a public cloud environment Contribution to open‑source projects SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 97,800 - 166,200. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the province of Quebec. For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. #J-18808-Ljbffr